Amigo AI incident
Create Conversation and Interact endpoint requests are failing
Resolved after 2 hours 52 minutes, affecting Conversations, on March 10, 2026.
The issue has been fully resolved, and all systems are operating normally. Thank you for bearing with us.
Affected components
Update timeline
- investigating Mar 10, 2026, 05:17 PM UTC
We’re aware of an issue that may be impacting some customers when creating conversations and interacting with a conversation. We are currently investigating. We’ll provide an update as soon as we know more.
- investigating Mar 10, 2026, 05:17 PM UTC
We’re aware of an issue that may be impacting some customers when creating conversations and interacting with a conversation. We are currently investigating. We’ll provide an update as soon as we know more.
- identified Mar 10, 2026, 05:39 PM UTC
We are migrating affected customers to another LLM provider to remediate the issue.
- monitoring Mar 10, 2026, 07:31 PM UTC
Error rates have returned to nominal. We have also completed migration of all affected customer services to another LLM provider. We will continue monitoring for errors and provide an update in the next 30m.
- resolved Mar 10, 2026, 08:10 PM UTC
The issue has been fully resolved, and all systems are operating normally. Thank you for bearing with us.
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