altaFlow incident

Issues with running and configuring workflows

Resolved after 4 hours 35 minutes, affecting Web, on May 31, 2024.

monitoring May 31, 2024, 03:36 PM UTC

The final fix has been implemented. We continue to monitor system performance. Thank you for your understanding.

Started
May 31, 2024, 12:48 PM UTC
Resolved
May 31, 2024, 05:24 PM UTC
Duration
4h 35m
Detected by Pingoru
May 31, 2024, 12:48 PM UTC

Affected components

Web

Update timeline

  1. identified May 31, 2024, 12:48 PM UTC

    Our services are going through unscheduled maintenance. Customers may face issues running workflows, entering workflow configurations, and applying changes. We have already identified the issue and are working on the fix.

  2. identified May 31, 2024, 03:17 PM UTC

    We have fixed issues with running workflows. Feel free to fill in your documents now.

  3. monitoring May 31, 2024, 03:36 PM UTC

    The final fix has been implemented. We continue to monitor system performance. Thank you for your understanding.

  4. resolved May 31, 2024, 05:24 PM UTC

    This incident has been resolved.

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