altaFlow experienced a major incident on September 30, 2026 affecting Web, lasting 17h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Web
Update timeline
- investigating Sep 30, 2026, 04:25 PM UTC
Users are currently unable to log in to their altaFlow workspaces and are receiving 500 Internal Server Errors. Our team is investigating the issue and working to restore access as soon as possible. We apologize for the inconvenience and appreciate your patience. We’ll provide an update as soon as we have more information.
- monitoring Sep 30, 2026, 04:35 PM UTC
A fix has been implemented. The systems are back to normal. We continue monitoring.
- resolved Oct 01, 2026, 10:21 AM UTC
The incident has been fully resolved.