altaFlow incident

Signing sessions may be interrupted with errors

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Resolved on April 9, 2025.

resolved Apr 10, 2025, 12:06 PM UTC

The signing session can be interrupted with the error "Ouch, sorry, it’s not you, it’s us." The team has diagnosed the problem and eliminated the root cause. Thank you for your patience.

Started
Apr 09, 2025, 05:00 PM UTC
Resolved
Apr 09, 2025, 05:00 PM UTC
Duration
–
Detected by Pingoru
Apr 09, 2025, 05:00 PM UTC

Update timeline

  1. resolved Apr 10, 2025, 12:06 PM UTC

    The signing session can be interrupted with the error "Ouch, sorry, it’s not you, it’s us." The team has diagnosed the problem and eliminated the root cause. Thank you for your patience.

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