Alpine IQ incident

April 2024: Alpine IQ service degradation on API

Minor Resolved View vendor source →

Alpine IQ experienced a minor incident on April 30, 2024 affecting API and Dashboard portal, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 12:13 PM UTC
Resolved
Apr 30, 2024, 01:58 PM UTC
Duration
1h 44m
Detected by Pingoru
Apr 30, 2024, 12:13 PM UTC

Affected components

APIDashboard portal

Update timeline

  1. investigating Apr 30, 2024, 12:13 PM UTC

    We are currently investigating an incident. As a result, creating and editing campaigns, audiences, and user settings and CSV export functionality is temporarily unavailable. Campaign messaging is also currently halted and native app functionality is also limited.

  2. identified Apr 30, 2024, 12:46 PM UTC

    The issue has been identified and a fix is being deployed.

  3. resolved Apr 30, 2024, 01:58 PM UTC

    This incident has been resolved