Alpine IQ incident

Ecommerce: Degraded Search Indexing – New Products

Minor Resolved View vendor source →

Alpine IQ experienced a minor incident on April 23, 2026 affecting Consumer Menus and Dashboard, lasting 16h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 02:37 AM UTC
Resolved
Apr 23, 2026, 06:41 PM UTC
Duration
16h 4m
Detected by Pingoru
Apr 23, 2026, 02:37 AM UTC

Affected components

Consumer MenusDashboard

Update timeline

  1. investigating Apr 23, 2026, 02:37 AM UTC

    We are investigating delays in our search indexing that are preventing newly added products from appearing in search results.

  2. identified Apr 23, 2026, 02:26 PM UTC

    Search index rebuilding is ongoing. We are seeing continued improvement in search latency and expect full resolution soon.

  3. monitoring Apr 23, 2026, 02:57 PM UTC

    Search indexes have been rebuilt and performance has returned to normal. We will continue to monitor.

  4. resolved Apr 23, 2026, 06:41 PM UTC

    This incident has been resolved.