Alpine IQ experienced a major incident on November 14, 2024 affecting API and Dashboard portal, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
APIDashboard portal
Update timeline
- investigating Nov 14, 2024, 03:55 PM UTC
Creating and editing campaigns, audiences, and user settings and CSV export functionality is temporarily unavailable. Campaign messaging is also currently halted and native app functionality is also limited. All other functionality is unaffected
- resolved Nov 14, 2024, 05:47 PM UTC
This incident has been resolved.