Alpine IQ incident

Upstream Email Provider Instability

Minor Resolved View vendor source →

Alpine IQ experienced a minor incident on June 20, 2024 affecting API, lasting 16h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2024, 09:28 PM UTC
Resolved
Jun 21, 2024, 02:01 PM UTC
Duration
16h 32m
Detected by Pingoru
Jun 20, 2024, 09:28 PM UTC

Affected components

API

Update timeline

  1. investigating Jun 20, 2024, 09:28 PM UTC

    We are seeing intermittent issues sending emails due to an issue with our upstream email provider's API. We are working with their support team to resolve.

  2. monitoring Jun 20, 2024, 11:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 21, 2024, 02:01 PM UTC

    This incident has been resolved.