Alpine IQ experienced a notice incident on July 30, 2024 affecting API and Dashboard portal, lasting 14h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2024, 04:01 PM UTC
While we investigate, creating and editing campaigns, audiences, and user settings and CSV export functionality is temporarily unavailable. Campaign messaging is also currently halted and native app functionality is also limited.
- monitoring Jul 30, 2024, 04:18 PM UTC
Working to identify the issue.
- identified Jul 30, 2024, 07:26 PM UTC
The issue has been identified and we are rolling out changes to resolve. While the fix is deployed, creating and editing campaigns, audiences, and user settings and CSV export functionality is temporarily unavailable. Campaign messaging is also currently halted and native app functionality is also limited. All other functionality should be unaffected.
- monitoring Jul 30, 2024, 09:22 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Jul 31, 2024, 07:11 AM UTC
This incident has been resolved.