Alpine IQ incident

Texting

Minor Resolved View vendor source →

Alpine IQ experienced a minor incident on September 17, 2024 affecting API and Dashboard portal, lasting 7h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2024, 04:46 PM UTC
Resolved
Sep 18, 2024, 12:02 AM UTC
Duration
7h 16m
Detected by Pingoru
Sep 17, 2024, 04:46 PM UTC

Affected components

APIDashboard portal

Update timeline

  1. identified Sep 17, 2024, 04:46 PM UTC

    Experiencing delays in SMS/MMS delivery due to downstream errors from our SMS provider

  2. monitoring Sep 17, 2024, 05:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 18, 2024, 12:02 AM UTC

    This incident has been resolved.