Alpine IQ incident

ECommerce Performance Issues

Critical Resolved View vendor source →

Alpine IQ experienced a critical incident on October 10, 2024 affecting Consumer Menus and Dashboard and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2024, 08:14 PM UTC
Resolved
Oct 10, 2024, 09:39 PM UTC
Duration
1h 25m
Detected by Pingoru
Oct 10, 2024, 08:14 PM UTC

Affected components

Consumer MenusDashboardAPI

Update timeline

  1. investigating Oct 10, 2024, 08:14 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 10, 2024, 08:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 10, 2024, 08:28 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 10, 2024, 09:39 PM UTC

    This incident has been resolved.