Alpine IQ incident

AIQ Ecommerce - Degraded Performance

Minor Resolved View vendor source →

Alpine IQ experienced a minor incident on October 29, 2024 affecting Consumer Menus and Dashboard and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2024, 06:29 PM UTC
Resolved
Oct 29, 2024, 06:49 PM UTC
Duration
20m
Detected by Pingoru
Oct 29, 2024, 06:29 PM UTC

Affected components

Consumer MenusDashboardAPI

Update timeline

  1. investigating Oct 29, 2024, 06:29 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 29, 2024, 06:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 29, 2024, 06:49 PM UTC

    This incident has been resolved. There was some site latency caused by an unexpected update to our database. This should not be affecting sites going forward at this time.