Alpine IQ experienced a minor incident on December 20, 2024 affecting API and Dashboard portal, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
APIDashboard portal
Update timeline
- investigating Dec 20, 2024, 09:49 PM UTC
Creating and editing campaigns, audiences, and user settings and CSV export functionality is temporarily unavailable. Campaign messaging is also currently halted and native app functionality is also limited. All other functionality is unaffected
- resolved Dec 20, 2024, 10:57 PM UTC
A brief network unavailability in Google Cloud triggered a downstream impact, resulting in temporary unavailability of our databases. All services have now been restored