Alpaca incident
Intermittent Database Connection Failure – Investigation Underway
Resolved after 1 minute, affecting Account API and Transfers and 1 more, on October 9, 2025.
A change in our monitoring system resulted in an alert erroneously firing indicating the database was down. In order to resolve this quickly the database was restarted, resulting in the outage.
Affected components
Update timeline
- investigating Oct 09, 2025, 11:21 AM UTC
On October 9, 2025, between approximately 09:48 UTC and 09:50 UTC, we experienced a short service disruption caused by an unexpected restart of production database. This may have resulted in connection errors for some users during this two-minute window. The database systems recovered automatically, and all services have been operating normally since. Our engineering team is actively investigating the root cause to prevent a recurrence.
- resolved Oct 09, 2025, 11:23 AM UTC
This incident has been resolved.
- postmortem Oct 10, 2025, 11:05 AM UTC
A change in our monitoring system resulted in an alert erroneously firing indicating the database was down. In order to resolve this quickly the database was restarted, resulting in the outage.
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