Resolved after 9 hours 40 minutes, on October 23, 2025.
We are continuing to monitor for any further issues.
Update timeline
- investigating Oct 23, 2025, 06:05 AM UTC
Client using SSE journal steam via API /v2beta1/events/journals/status will not be receiving the journal status due to ongoing issue.
- identified Oct 23, 2025, 06:06 AM UTC
We have identified the issue. This has affected Prod and Sandbox. Recovery in sandbox is in progress
- identified Oct 23, 2025, 06:35 AM UTC
We are still working on the recovery
- identified Oct 23, 2025, 07:30 AM UTC
Sandbox events have resumed and system functionality is restored.
- monitoring Oct 23, 2025, 07:58 AM UTC
Both Production and Sandbox environments have recovered and event flow is stable. We identified a gap of approximately 7 hours of journal events during the incident period. The missing data has been captured from another source and will be reconciled separately. We’ll continue to monitor to ensure no further impact.
- monitoring Oct 23, 2025, 01:35 PM UTC
We have identified the issue is reoccurring again
- monitoring Oct 23, 2025, 03:44 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 23, 2025, 03:45 PM UTC
This incident has been resolved.
Your product runs on more than Alpaca
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services