Alpaca incident

Journals are stuck in "Sent_to_Clearing" status

Resolved after 3 hours 11 minutes, affecting Broker Dashboard, on November 13, 2025.

investigating Nov 13, 2025, 06:31 PM UTC

We’ve identified that journals are stuck in the "Sent_to_Clearing" status, and the team is actively investigating the issue.

Started: Nov 13, 2025, 06:31 PM UTC
Resolved: Nov 13, 2025, 09:42 PM UTC
Duration: 3h 11m
Detected by Pingoru: Nov 13, 2025, 06:31 PM UTC

Affected components

Broker Dashboard

Update timeline

investigating Nov 13, 2025, 06:31 PM UTC

We’ve identified that journals are stuck in the "Sent_to_Clearing" status, and the team is actively investigating the issue.
resolved Nov 13, 2025, 09:42 PM UTC

This incident has been resolved.

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