Alpaca incident

Journals are stuck in "Sent_to_Clearing" status

Major Resolved View vendor source →

Alpaca experienced a major incident on November 13, 2025 affecting Broker Dashboard, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 06:31 PM UTC
Resolved
Nov 13, 2025, 09:42 PM UTC
Duration
3h 11m
Detected by Pingoru
Nov 13, 2025, 06:31 PM UTC

Affected components

Broker Dashboard

Update timeline

  1. investigating Nov 13, 2025, 06:31 PM UTC

    We’ve identified that journals are stuck in the "Sent_to_Clearing" status, and the team is actively investigating the issue.

  2. resolved Nov 13, 2025, 09:42 PM UTC

    This incident has been resolved.