Alpaca is currently experiencing a minor incident affecting JNLC, which began 3h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 12, 2026, 03:43 PM UTC
We are currently investigating an issue causing slowness and queuing of journals. Our engineering team is actively working on resolving this.
- identified May 12, 2026, 03:59 PM UTC
We have identified the root cause and the engineering team is actively working on a mitigation plan. We will continue to provide updates as we progress.
- identified May 12, 2026, 04:06 PM UTC
We are continuing to work on a fix for this issue.
- identified May 12, 2026, 04:18 PM UTC
Mitigation Plans are being evaluated currently for any unknown impact,We will continue to provide updates as we progress.
- identified May 12, 2026, 04:36 PM UTC
We are seeing journals getting processed faster.
- identified May 12, 2026, 04:56 PM UTC
Currently we are not seeing journals getting stuck, they are getting processed without any issue.
- monitoring May 12, 2026, 05:35 PM UTC
We are continuing to monitor to ensure journals are processing as normal.
- monitoring May 12, 2026, 05:38 PM UTC
Journal processing seems to be normal at this moment. Our team is working on fix and being tested in lower environment.