Ongoing since 06:05 PM UTC, affecting Orders API.
Options orders are now successfully processing, and our team is continuing to monitor our systems. If you experienced issues with your orders, please reach out to support directly.
Affected components
Update timeline
- identified Nov 12, 2026, 06:05 PM UTC
Starting at approximately 12:40 PM ET, some options orders have experienced delays reaching the market due to a disruption at one of our third-party trading venues. Other order types are not affected. We are rerouting options order flow to an alternate venue and will post another update within 15 minutes.
- identified Nov 12, 2026, 06:13 PM UTC
We are currently investigating routing issues affecting options orders. If you are experiencing issues with your orders, please reach out to support directly.
- monitoring Nov 12, 2026, 06:18 PM UTC
Options orders are now successfully processing, and our team is continuing to monitor our systems. If you experienced issues with your orders, please reach out to support directly.
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