Alpaca incident

Delayed availability of Settled Cash and EOD Positions

Started
May 05, 2026, 06:36 AM UTC
Resolved
Ongoing
Duration
● 2h 37m
Detected by Pingoru
May 05, 2026, 06:36 AM UTC

Affected components

Reporting - EOD Cash Interest Details

Update timeline

  1. identified May 05, 2026, 06:36 AM UTC

    We are currently experiencing a delay in our Beginning of Day (BOD) processing. As a result, settled cash and downstream updates, such as EOD positions, are expected to be available closer to 6:00 AM ET today (typically available around 4:00 AM ET). We are actively monitoring the process and will provide update once processing is complete.

  2. identified May 05, 2026, 07:08 AM UTC

    We've identified a long-running query as the source of this issue. Our engineering team is actively working on a resolution, and we'll provide an update once the fix is in place.

  3. monitoring May 05, 2026, 07:31 AM UTC

    We have identified and addressed the underlying cause of the issue. A corrective fix has been applied and the affected process has been restarted. Our team continues to monitor the situation, and we will provide further updates as needed.

  4. monitoring May 05, 2026, 07:54 AM UTC

    We are continuing to investigate the EOD delay. The affected process has been rerun, and our team is closely monitoring logs and system metrics to assess the effectiveness of the applied fix. We will share an update once we have more clarity.

  5. monitoring May 05, 2026, 08:07 AM UTC

    EOD Job is still running and we are monitoring the logs for any issue.

  6. monitoring May 05, 2026, 08:28 AM UTC

    A critical component of the end-of-day processing has completed successfully. The remaining processes are in progress and advancing as expected. We will continue to provide updates as the situation develops.

  7. monitoring May 05, 2026, 08:50 AM UTC

    We are continuously monitoring the final phase of the end-of-day processing and will provide an update upon completion.

  8. monitoring May 05, 2026, 08:58 AM UTC

    All phases of end-of-day processing have been completed successfully. Beginning-of-day processing is now underway, and we expect settled cash balances to be updated by 6:30 AM EDT. We will provide a further update once this is confirmed.

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