Alma Pay Outage History

There were 4 Alma Pay outages since February 4, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.almapay.com

Minor March 2, 2026

Payment 3DS errors

Detected by Pingoru: Mar 02, 2026, 05:50 PM UTC
Resolved: Mar 02, 2026, 05:50 PM UTC
Duration: —

Affected: Buy now pay laterCredit paymentsFragments in-page client

Timeline · 4 updates

investigating Mar 02, 2026, 03:56 PM UTC

Status: Investigating We are observing payment errors due to 3DS processing issues, mainly for Crédit Agricole card payments. We are currently investigating the problem. Affected components Buy now pay later (Partial outage) Fragments in-page client (Partial outage) Credit payments (Partial outage)
investigating Mar 02, 2026, 04:28 PM UTC

Status: Investigating We’re still investigating the issue with our partners. The issue is related to some 3DS ACS provider. Affected components Buy now pay later (Partial outage) Fragments in-page client (Partial outage) Credit payments (Partial outage)
monitoring Mar 02, 2026, 04:48 PM UTC

Status: Monitoring There haven’t been any errors in the last 10 minutes. We’re still monitoring the situtation. Affected components Buy now pay later (Partial outage) Fragments in-page client (Partial outage) Credit payments (Partial outage)
resolved Mar 02, 2026, 05:50 PM UTC

Status: Resolved The incident has been fully resolved. Affected components Buy now pay later (Operational) Fragments in-page client (Operational) Credit payments (Operational)

Read the full incident report →

Minor February 27, 2026

General unavailability of our services

Detected by Pingoru: Feb 27, 2026, 09:56 AM UTC
Resolved: Feb 27, 2026, 09:56 AM UTC
Duration: —

Affected: Point-of-sale clientAdyen payment terminal integrationBuy now pay laterCredit paymentsFragments in-page clientNepting payment terminal integrationDashboard

Timeline · 2 updates

investigating Feb 27, 2026, 09:31 AM UTC

Status: Investigating Our services are currently unavailable, our teams are investigating. Affected components Nepting payment terminal integration (Full outage) Dashboard (Full outage) Credit payments (Full outage) Point-of-sale client (Full outage) Buy now pay later (Full outage) Adyen payment terminal integration (Full outage) Fragments in-page client (Full outage)
resolved Feb 27, 2026, 09:56 AM UTC

Status: Resolved Our teams have identified an internal issue that caused our services to be unavailable. We have now fixed the issue, and our services are back to normal since 11:47am Paris time. Affected components Buy now pay later (Operational) Adyen payment terminal integration (Operational) Fragments in-page client (Operational) Nepting payment terminal integration (Operational) Dashboard (Operational) Credit payments (Operational) Point-of-sale client (Operational)

Read the full incident report →

Minor February 21, 2026

3DS issues with Credit Agricole cards

Detected by Pingoru: Feb 21, 2026, 05:46 PM UTC
Resolved: Feb 21, 2026, 05:46 PM UTC
Duration: —

Affected: Buy now pay laterCredit paymentsFragments in-page client

Timeline · 2 updates

investigating Feb 21, 2026, 12:37 PM UTC

Status: Investigating Since approximately 9AM Europe/Paris time on Saturday Feb 21st, we are observing a subset of customers having more difficulty performing 3DS authentication with their Credit Agricole cards. Affected components Buy now pay later (Degraded performance) Fragments in-page client (Degraded performance) Credit payments (Degraded performance)
resolved Feb 21, 2026, 05:46 PM UTC

Status: Resolved The source of the issue was external and has been fixed at 13:47 Paris time. Affected components Buy now pay later (Operational) Fragments in-page client (Operational) Credit payments (Operational)

Read the full incident report →

Minor February 4, 2026

Elevated latencies

Detected by Pingoru: Feb 04, 2026, 04:35 PM UTC
Resolved: Feb 04, 2026, 04:35 PM UTC
Duration: —

Timeline · 2 updates

monitoring Feb 04, 2026, 04:16 PM UTC

Status: Monitoring Between 16:22 and 16:57 CET, we experienced elevated latencies impacting payment processing. Some payment transactions were unable to complete their normal processing flow during this time. The issue originated from a configuration error during a routine deployment. Systems are now fully recovered and operating normally.
resolved Feb 04, 2026, 04:35 PM UTC

Status: Resolved The issue has been resolved. Systems are fully recovered and operating normally.

Read the full incident report →

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