Alma Pay incident

General unavailability of our services

Minor Resolved View vendor source →
Started
Feb 27, 2026, 09:56 AM UTC
Resolved
Feb 27, 2026, 09:56 AM UTC
Duration
—
Detected by Pingoru
Feb 27, 2026, 09:56 AM UTC

Affected components

Point-of-sale clientAdyen payment terminal integrationBuy now pay laterCredit paymentsFragments in-page clientNepting payment terminal integrationDashboard

Update timeline

  1. investigating Feb 27, 2026, 09:31 AM UTC

    Status: Investigating Our services are currently unavailable, our teams are investigating. Affected components Nepting payment terminal integration (Full outage) Dashboard (Full outage) Credit payments (Full outage) Point-of-sale client (Full outage) Buy now pay later (Full outage) Adyen payment terminal integration (Full outage) Fragments in-page client (Full outage)

  2. resolved Feb 27, 2026, 09:56 AM UTC

    Status: Resolved Our teams have identified an internal issue that caused our services to be unavailable. We have now fixed the issue, and our services are back to normal since 11:47am Paris time. Affected components Buy now pay later (Operational) Adyen payment terminal integration (Operational) Fragments in-page client (Operational) Nepting payment terminal integration (Operational) Dashboard (Operational) Credit payments (Operational) Point-of-sale client (Operational)

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