Alma Pay incident

Payment 3DS errors

Minor Resolved View vendor source →
Started
Mar 02, 2026, 05:50 PM UTC
Resolved
Mar 02, 2026, 05:50 PM UTC
Duration
Detected by Pingoru
Mar 02, 2026, 05:50 PM UTC

Affected components

Buy now pay laterCredit paymentsFragments in-page client

Update timeline

  1. investigating Mar 02, 2026, 03:56 PM UTC

    Status: Investigating We are observing payment errors due to 3DS processing issues, mainly for Crédit Agricole card payments. We are currently investigating the problem. Affected components Buy now pay later (Partial outage) Fragments in-page client (Partial outage) Credit payments (Partial outage)

  2. investigating Mar 02, 2026, 04:28 PM UTC

    Status: Investigating We’re still investigating the issue with our partners. The issue is related to some 3DS ACS provider. Affected components Buy now pay later (Partial outage) Fragments in-page client (Partial outage) Credit payments (Partial outage)

  3. monitoring Mar 02, 2026, 04:48 PM UTC

    Status: Monitoring There haven’t been any errors in the last 10 minutes. We’re still monitoring the situtation. Affected components Buy now pay later (Partial outage) Fragments in-page client (Partial outage) Credit payments (Partial outage)

  4. resolved Mar 02, 2026, 05:50 PM UTC

    Status: Resolved The incident has been fully resolved. Affected components Buy now pay later (Operational) Fragments in-page client (Operational) Credit payments (Operational)

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