Alma Pay incident

Elevated latencies

Minor Resolved View vendor source →
Started
Feb 04, 2026, 04:35 PM UTC
Resolved
Feb 04, 2026, 04:35 PM UTC
Duration
Detected by Pingoru
Feb 04, 2026, 04:35 PM UTC

Update timeline

  1. monitoring Feb 04, 2026, 04:16 PM UTC

    Status: Monitoring Between 16:22 and 16:57 CET, we experienced elevated latencies impacting payment processing. Some payment transactions were unable to complete their normal processing flow during this time. The issue originated from a configuration error during a routine deployment. Systems are now fully recovered and operating normally.

  2. resolved Feb 04, 2026, 04:35 PM UTC

    Status: Resolved The issue has been resolved. Systems are fully recovered and operating normally.

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