Alma Pay experienced a minor incident on February 21, 2026 affecting Buy now pay later and Credit payments and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 21, 2026, 12:37 PM UTC
Status: Investigating Since approximately 9AM Europe/Paris time on Saturday Feb 21st, we are observing a subset of customers having more difficulty performing 3DS authentication with their Credit Agricole cards. Affected components Buy now pay later (Degraded performance) Fragments in-page client (Degraded performance) Credit payments (Degraded performance)
- resolved Feb 21, 2026, 05:46 PM UTC
Status: Resolved The source of the issue was external and has been fixed at 13:47 Paris time. Affected components Buy now pay later (Operational) Fragments in-page client (Operational) Credit payments (Operational)