Alma Pay incident

3DS issues with Credit Agricole cards

Minor Resolved View vendor source →
Started
Feb 21, 2026, 05:46 PM UTC
Resolved
Feb 21, 2026, 05:46 PM UTC
Duration
Detected by Pingoru
Feb 21, 2026, 05:46 PM UTC

Affected components

Buy now pay laterCredit paymentsFragments in-page client

Update timeline

  1. investigating Feb 21, 2026, 12:37 PM UTC

    Status: Investigating Since approximately 9AM Europe/Paris time on Saturday Feb 21st, we are observing a subset of customers having more difficulty performing 3DS authentication with their Credit Agricole cards. Affected components Buy now pay later (Degraded performance) Fragments in-page client (Degraded performance) Credit payments (Degraded performance)

  2. resolved Feb 21, 2026, 05:46 PM UTC

    Status: Resolved The source of the issue was external and has been fixed at 13:47 Paris time. Affected components Buy now pay later (Operational) Fragments in-page client (Operational) Credit payments (Operational)

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