Resolved after 6 hours 27 minutes, affecting Network Provisioning Service, on October 20, 2025.
We no longer see any issues. Resolving this incident. Continue to follow AWS status page for further update. https://health.aws.amazon.com/health/status
Affected components
Update timeline
- monitoring Oct 20, 2025, 04:03 PM UTC
We are aware of ongoing AWS operational issues in the us-east-1 region and are continuously monitoring for any potential impact on Alkira services. So far, all Alkira services are operating normally, and our data plane remains fully functional. However, we advise caution when provisioning new resources in AWS us-east-1, as such operations may intermittently fail due to the ongoing AWS issue. You can track the latest updates on the AWS status page: https://health.aws.amazon.com/health/status
- monitoring Oct 20, 2025, 04:07 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 05:56 PM UTC
We are continuing to monitor the situation and assessing if there is any impact to Alkira services. From our monitoring we have noticed errors on AWS load balancers which might show up as errors on Alkira portal. These are intermittent and a subsequent retry or refresh should resolve it.
- resolved Oct 20, 2025, 10:30 PM UTC
We no longer see any issues. Resolving this incident. Continue to follow AWS status page for further update. https://health.aws.amazon.com/health/status
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