Alkira Outage History

Azure has resolved the issue. No Alkira services were impacted due to active redundancy built into the design. Details as provided by Azure - Between 09:37 UTC and 10:39 UTC on 23 April 2026, a network-related issue affected a subset of Azure workloads whose traffic traverses the West US 3 region. Impacted customers may have experienced connectivity issues and intermittent failures, which affected the availability and operation of resources in the region. The impact was limited to customers whose resources relied on the affected regional infrastructure.

We observed degraded performance in UAENORTH-AZURE-1 CXP. Between 09:32 UTC on 23 Apr 2026 and 10:31 UTC on 23 Apr 2026, Virtual Machines in the UAE North region experienced connectivity issues. Alkira services were not impacted during this time. Updates from Service Provider: AZURE https://azure.status.microsoft/en-us/status

At 3:52 PM PST, Notification service started reporting API timeouts. On further analysis, the underlying node went out of service. This node was brought out of the cluster and service was restored at 4:34 PM PST. Users might have noticed API timeouts during this interval. Service is now responding and no further errors are reported.