Alkira incident

Route Visualization Service degraded

Minor Resolved View vendor source →

Alkira experienced a minor incident on December 12, 2025 affecting Route Visualization Service, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2025, 02:29 AM UTC
Resolved
Dec 12, 2025, 05:43 AM UTC
Duration
3h 13m
Detected by Pingoru
Dec 12, 2025, 02:29 AM UTC

Affected components

Route Visualization Service

Update timeline

  1. investigating Dec 12, 2025, 02:29 AM UTC

    We are currently investigating issue related to Route Visualization Service. Datapath is not affected due to this.

  2. identified Dec 12, 2025, 02:50 AM UTC

    The issue has been identified, working on restoring the service.

  3. monitoring Dec 12, 2025, 02:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 12, 2025, 05:43 AM UTC

    This incident has been resolved.