AlienVault experienced a major incident on July 14, 2025 affecting USM Anywhere Service, lasting 19h 22m. The incident has been resolved; the full update timeline is below.
Affected components
USM Anywhere Service
Update timeline
- identified Jul 14, 2025, 02:29 PM UTC
O365 Azure user collection is failing. Fix is in progress.
- monitoring Jul 14, 2025, 05:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 15, 2025, 09:52 AM UTC
This incident has been resolved.