Alchemy incident

Resolved: Elevated latency on Polygon Mainnet

Notice Resolved View vendor source →

Alchemy experienced a notice incident on July 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2026, 09:02 AM UTC
Resolved
Jul 17, 2026, 08:00 PM UTC
Duration
Detected by Pingoru
Jul 18, 2026, 09:02 AM UTC

Update timeline

  1. resolved Jul 18, 2026, 09:02 AM UTC

    Between approximately 23:20 UTC on July 17 and 03:30 UTC on July 18, some Polygon Mainnet requests experienced slower than normal response times, mainly for log queries. The issue was limited to the us-east-1 region. The cause was an unusually heavy request load that put pressure on part of our infrastructure in the region. We added extra capacity and rebalanced traffic, after which performance returned to normal. The issue is fully resolved. We apologize for the disruption.