Resolved after 1 hour 58 minutes, affecting Application - US, on November 2, 2020.
A fix has been implemented for the US service which is causing the issue to subside.
Affected components
Application - US
Update timeline
- investigating Nov 02, 2020, 02:52 PM UTC
We are currently investigating an issue that is causing some users to receive an error message upon logging into the US application. We are not seeing the EU or CA application affected at this time, as well as survey taking and response gathering not being affected. More information to follow.
- monitoring Nov 02, 2020, 03:28 PM UTC
A fix has been implemented for the US service which is causing the issue to subside.
- resolved Nov 02, 2020, 04:50 PM UTC
This incident has been resolved.
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