Alchemer Outage History

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Alchemer had 2 outages in the last 2 years totaling 4h 45m of downtime — averaging 0.1 incidents per month.

There were 2 Alchemer outages since October 20, 2025 totaling 4h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://alchemer.statuspage.io

Notice October 20, 2025

Amazon Web Services major disruption is causing login page failures and unable to contact Technical Phone Support

Detected by Pingoru
Oct 20, 2025, 05:26 PM UTC
Resolved
Oct 20, 2025, 07:32 PM UTC
Duration
2h 5m
Affected: Application - USPhone Support
Timeline · 6 updates
  1. investigating Oct 20, 2025, 05:26 PM UTC

    We are currently investigating this issue.

  2. identified Oct 20, 2025, 05:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. investigating Oct 20, 2025, 05:30 PM UTC

    We are currently investigating this issue.

  4. monitoring Oct 20, 2025, 07:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Oct 20, 2025, 07:31 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 20, 2025, 07:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025

Application Login Page Not Functioning (AWS Outage)

Detected by Pingoru
Oct 20, 2025, 09:04 AM UTC
Resolved
Oct 20, 2025, 11:43 AM UTC
Duration
2h 39m
Affected: Application - USPhone SupportApplication - CAApplication - EU
Timeline · 2 updates
  1. investigating Oct 20, 2025, 09:04 AM UTC

    Amazon Web Services major disruption is causing login page failures https://health.aws.amazon.com/health/status

  2. resolved Oct 20, 2025, 11:43 AM UTC

    Amazon Web Services outage has been resolved. https://health.aws.amazon.com/health/status

Read the full incident report →