Resolved after 1 hour 40 minutes, affecting Survey Taking - EU, on June 14, 2021.
Survey links on the EU service have been returned to standard performance. We are continuing to monitor the situation.
Affected components
Update timeline
- investigating Jun 14, 2021, 05:27 PM UTC
We are aware of an issue causing survey links on the EU-service to consistently return error messages to respondents upon opening. Our system administrators are working swiftly to resolve the issue. More information to follow.
- monitoring Jun 14, 2021, 06:15 PM UTC
Our system administrators have been able to identify the source of the issue and stabilize the issue. Survey links are loading consistently without error message at this time and we are monitoring the situation.
- resolved Jun 14, 2021, 07:08 PM UTC
Survey links on the EU service have been returned to standard performance. We are continuing to monitor the situation.
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