Alation Cloud Service incident

Connectivity issue in us-west-2

Critical Resolved View vendor source →

Alation Cloud Service experienced a critical incident on October 28, 2024 affecting Americas (US-west) and Americas (US-west) - Dev, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2024, 11:56 AM UTC
Resolved
Oct 28, 2024, 01:15 PM UTC
Duration
1h 19m
Detected by Pingoru
Oct 28, 2024, 11:56 AM UTC

Affected components

Americas (US-west)Americas (US-west) - Dev

Update timeline

  1. investigating Oct 28, 2024, 11:56 AM UTC

    Connectivity issue affecting the US-West-2 region. We are working to resolve it as quickly as possible and will provide updates shortly.

  2. identified Oct 28, 2024, 12:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 28, 2024, 12:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 28, 2024, 01:15 PM UTC

    This incident has been resolved.