Aitronos incident

API is down; Smart Documents, Forge, and 1 other service are degraded

Resolved after 54 minutes, affecting Apps (API) and Platform (Platform) and 1 more, on November 10, 2026.

investigating Nov 10, 2026, 04:26 PM UTC

Platform recovered.

Started
Nov 10, 2026, 03:41 PM UTC
Resolved
Nov 10, 2026, 04:35 PM UTC
Duration
54m
Detected by Pingoru
Nov 10, 2026, 03:41 PM UTC

Affected components

Apps (API)Platform (Platform)Platform (Smart Documents)Platform (Forge)

Update timeline

  1. investigating Nov 10, 2026, 03:41 PM UTC

    Smart Documents is degraded.

  2. investigating Nov 10, 2026, 03:44 PM UTC

    API went down.

  3. investigating Nov 10, 2026, 03:47 PM UTC

    Platform is degraded.

  4. investigating Nov 10, 2026, 03:54 PM UTC

    API recovered.

  5. investigating Nov 10, 2026, 03:56 PM UTC

    Forge is degraded.

  6. investigating Nov 10, 2026, 04:06 PM UTC

    Platform recovered.

  7. investigating Nov 10, 2026, 04:06 PM UTC

    Forge recovered.

  8. investigating Nov 10, 2026, 04:08 PM UTC

    Forge is degraded.

  9. investigating Nov 10, 2026, 04:11 PM UTC

    Platform is degraded.

  10. investigating Nov 10, 2026, 04:14 PM UTC

    Forge recovered.

  11. investigating Nov 10, 2026, 04:22 PM UTC

    Platform recovered.

  12. investigating Nov 10, 2026, 04:25 PM UTC

    Platform is degraded.

  13. investigating Nov 10, 2026, 04:26 PM UTC

    Platform recovered.

  14. resolved Nov 10, 2026, 04:35 PM UTC

    Smart Documents recovered.

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