AiSera experienced a major incident on May 14, 2026, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 14, 2026, 05:16 PM UTC
Hi all We have identified that the environments for Customers who are part of our Group 4 deployments are down This is impacting all customers who are having URLs ending in .net. The team is actively investigating this incident and identifying the mitigation path
- monitoring May 14, 2026, 06:30 PM UTC
We have applied the fix and are monitoring the progress
- resolved May 14, 2026, 06:56 PM UTC
The incident has been resolved, all services are back up now