Airship experienced a major incident on July 16, 2026 affecting Web Notifications and Email Messaging and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 16, 2026, 02:43 PM UTC
Since 2:43 PM Pacific time we are investigating an issue involving the APIs component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
- investigating Jul 16, 2026, 02:53 PM UTC
Since approximately 21:23 UTC, we are investigating an issue involving the API component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
- monitoring Jul 16, 2026, 03:11 PM UTC
We have resolved the issue impacting sends. We are continuing to monitor.
- resolved Jul 16, 2026, 04:16 PM UTC
This incident has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.