Airship experienced a major incident on December 16, 2025 affecting www.airship.com and Mobile Messaging and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 16, 2025, 03:49 PM UTC
Since 5:39am PST, we are currently investigating an issue that has prevented Attribute Lists from uploading successfully. Our engineering team is working to identify and resolve this. We will update our status page as soon as we have more information. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
- monitoring Dec 16, 2025, 04:38 PM UTC
Our engineering team is still working on a fix for this issue. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
- resolved Dec 16, 2025, 05:13 PM UTC
This issue has been resolved. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.