Airship incident
Retroactive Incident Update: Personalized Emails
Affected components
Update timeline
- investigating Mar 10, 2026, 06:13 AM UTC
Between 2026-03-10 06:13:36 AM PST and 2026-03-10 4:02:31 PM PST, the personalized emails experienced partial failure. During that time, approximately 20% of email messages were not delivered. This issue potentially impacted all email customers. Our engineering team has implemented a fix, and this issue has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
- resolved Mar 10, 2026, 04:02 PM UTC
This issue has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
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