Airia Outage History

Airia is up right now

Airia had 11 outages in the last 2 years totaling 33h 32m of downtime — averaging 0.5 incidents per month.

There were 11 Airia outages since June 21, 2025 totaling 33h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.airia.com

Minor April 7, 2026

Elevated Error Rate Seen in airia.ai

Detected by Pingoru
Apr 07, 2026, 06:03 PM UTC
Resolved
Apr 07, 2026, 07:31 PM UTC
Duration
1h 28m
Affected: airia.ai
Timeline · 6 updates
  1. investigating Apr 07, 2026, 06:03 PM UTC

    We are aware of an incident impacting the airia.ai environment and are investigating.

  2. investigating Apr 07, 2026, 06:17 PM UTC

    We are continuing to investigate the issue.

  3. investigating Apr 07, 2026, 06:36 PM UTC

    Engineering is continuing to research this issue and will post another update shortly.

  4. monitoring Apr 07, 2026, 07:04 PM UTC

    Engineering has applied a change and the environment has stabilized. We're continuing to monitor closely.

  5. monitoring Apr 07, 2026, 07:05 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Apr 07, 2026, 07:31 PM UTC

    This issue has been resolved.

Read the full incident report →

Critical April 3, 2026

EU1 Outage

Detected by Pingoru
Apr 03, 2026, 04:18 PM UTC
Resolved
Apr 03, 2026, 04:57 PM UTC
Duration
39m
Affected: eu1.airia.ai
Timeline · 3 updates
  1. investigating Apr 03, 2026, 04:18 PM UTC

    We are aware of an outage impacting our European SaaS customers and are investigaing the issue.

  2. identified Apr 03, 2026, 04:35 PM UTC

    Engineering is continuing to investigate and have implemented mitigations to stabilize the environment as this effort continues.

  3. resolved Apr 03, 2026, 04:57 PM UTC

    This issue has been resolved. Engineering is continuing to closely monitor in an abundance of caution.

Read the full incident report →

Major March 19, 2026

Intermittent Issues in airia.ai

Detected by Pingoru
Mar 19, 2026, 03:32 PM UTC
Resolved
Mar 19, 2026, 05:20 PM UTC
Duration
1h 47m
Affected: airia.ai
Timeline · 3 updates
  1. investigating Mar 19, 2026, 03:32 PM UTC

    We are investigating an issue impacting our North American Shared SaaS environment (airia.ai).

  2. monitoring Mar 19, 2026, 04:02 PM UTC

    Engineering has mitigated the issue and we are seeing error levels drop. We are continuing to investigate and monitor the situation closely.

  3. resolved Mar 19, 2026, 05:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 1, 2026

Outage Impacting airia.ai Environment

Detected by Pingoru
Mar 01, 2026, 10:50 PM UTC
Resolved
Mar 02, 2026, 12:28 AM UTC
Duration
1h 38m
Affected: airia.ai
Timeline · 2 updates
  1. investigating Mar 01, 2026, 10:50 PM UTC

    We aware of and investigating an issue with Airia impacting our North American SaaS customers.

  2. resolved Mar 02, 2026, 12:28 AM UTC

    We have resolved the issue and are continuing to monitor closely.

Read the full incident report →

Major February 5, 2026

High Error Rate Seen in airia.ai

Detected by Pingoru
Feb 05, 2026, 05:05 PM UTC
Resolved
Feb 05, 2026, 08:49 PM UTC
Duration
3h 44m
Affected: airia.ai
Timeline · 6 updates
  1. investigating Feb 05, 2026, 05:05 PM UTC

    We are aware of elevated error rates in our airia.ai environment. Engineering is investigating the issue and will provide an update shortly.

  2. monitoring Feb 05, 2026, 05:47 PM UTC

    We've identified the issue, we've implemented a fix, and we're trying to monitor the situation closely as functionality stabilizes.

  3. monitoring Feb 05, 2026, 06:15 PM UTC

    We are aware of continuing high error rates and delays in some functionality. Our engineering teams are continuing to investigate.

  4. monitoring Feb 05, 2026, 07:03 PM UTC

    We are continuing to monitor the situation closely and engineering is continuing to investigate. Most functionality within the platform has been restored. Currently, there is a known issue with scheduled pipeline executions that engineering is investigating.

  5. monitoring Feb 05, 2026, 07:35 PM UTC

    Engineering is still investigating reports of issues with scheduled pipeline executions. We will provide another update shortly.

  6. resolved Feb 05, 2026, 08:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 9, 2026

Degraded Performance in eu1.airia.ai

Detected by Pingoru
Jan 09, 2026, 04:19 PM UTC
Resolved
Jan 09, 2026, 05:10 PM UTC
Duration
50m
Affected: eu1.airia.ai
Timeline · 3 updates
  1. investigating Jan 09, 2026, 04:19 PM UTC

    We are aware of a performance issue impacting eu1.airia.ai and are looking into the issue.

  2. identified Jan 09, 2026, 04:59 PM UTC

    Root cause for this behavior has been identified and addressed. We're continuing to monitor the situation closely.

  3. resolved Jan 09, 2026, 05:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

Global Network Outage Affecting all Airia Environments

Detected by Pingoru
Nov 18, 2025, 12:01 PM UTC
Resolved
Nov 18, 2025, 05:35 PM UTC
Duration
5h 33m
Affected: mena.airia.aiprodaus.airia.aieu1.airia.aiairia.aisg01.airia.ai
Timeline · 8 updates
  1. identified Nov 18, 2025, 12:01 PM UTC

    We are aware of a global networking incident which is impacting all Airia environments. We are monitoring the situation and will provide an update shortly.

  2. identified Nov 18, 2025, 12:30 PM UTC

    We see signs that the network issues are starting to recover and error rates within Airia are reducing, but still elevated. We will provide another update shortly.

  3. identified Nov 18, 2025, 01:23 PM UTC

    We continue to see signs of recovery however Airia users will continue to experience intermittent issues and higher-than-usual API error rates.

  4. identified Nov 18, 2025, 02:06 PM UTC

    We are continuing to monitor the situation and will provide another update shortly.

  5. monitoring Nov 18, 2025, 02:57 PM UTC

    We are continuing to monitor the situation closely however error levels have returned to normal. We will provide another update shortly.

  6. monitoring Nov 18, 2025, 03:54 PM UTC

    We are continuing to monitor the networking outage as recovery is ongoing and there are intermittent issues detected.

  7. monitoring Nov 18, 2025, 04:36 PM UTC

    While occasional issues are still being detected, the error rates have continued to reduce and environments are all Airia functionality has recovered. We are continuing to monitor the situation and will update shortly.

  8. resolved Nov 18, 2025, 05:35 PM UTC

    We've seen a full recovery in all Airia environments and are considering this issue resolved. We are continuing to monitor the situation closely in the event of a regression.

Read the full incident report →

Major October 23, 2025

RAG Services Unavailable

Detected by Pingoru
Oct 23, 2025, 10:55 PM UTC
Resolved
Oct 23, 2025, 11:57 PM UTC
Duration
1h 1m
Affected: prodaus.airia.ai
Timeline · 3 updates
  1. investigating Oct 23, 2025, 10:55 PM UTC

    We are investigating an issue impacting RAG operations in this environment.

  2. identified Oct 23, 2025, 11:01 PM UTC

    We've identified the root cause of the issue impacting our RAG / data ingestion services within prodaus.airia.ai. We are working on fixing this issue and will provide an update soon.

  3. resolved Oct 23, 2025, 11:57 PM UTC

    This issue has been resolved.

Read the full incident report →

Major July 11, 2025

Issue with Upstream Billing Provider

Detected by Pingoru
Jul 11, 2025, 04:54 PM UTC
Resolved
Jul 11, 2025, 06:18 PM UTC
Duration
1h 24m
Affected: mena.airia.aiprodaus.airia.aieu1.airia.aiairia.ai
Timeline · 3 updates
  1. investigating Jul 11, 2025, 04:54 PM UTC

    We are currently investigating an incident reported by our billing provider. Some functionality within Airia is unavailable while we investigate this. This issue impacts all Airia environments and all Airia tenants. We will provide an update shortly.

  2. monitoring Jul 11, 2025, 05:03 PM UTC

    We've implemented a workaround and agents can be executed in Airia now. We're continuing to monitor the situation.

  3. resolved Jul 11, 2025, 06:18 PM UTC

    Issues with our billing provider have been fully resolved.

Read the full incident report →