Resolved after 15 hours 25 minutes, affecting mena.airia.ai and prodaus.airia.ai and 1 more, on June 21, 2025.
The recovery of all Airia services in all environments is complete. We are continuing to monitor closely.
Affected components
Update timeline
- investigating Jun 21, 2025, 02:09 AM UTC
We are investigating the loss functionality within some or all Airia environments. Engineering has been engaged.
- investigating Jun 21, 2025, 03:41 AM UTC
Engineering is engaged with our cloud partners to restore access to affected resources.
- identified Jun 21, 2025, 06:14 AM UTC
Restoration of services ongoing.
- identified Jun 21, 2025, 09:08 AM UTC
Restoration of services is ongoing.
- monitoring Jun 21, 2025, 10:51 AM UTC
Most service functionality has been recovered. We're continuing to recover services.
- monitoring Jun 21, 2025, 11:20 AM UTC
prodaus.airia.ai and eu1.airia.ai have been recovered. We are continuing to monitor closely in parallel to ongoing recovery efforts.
- monitoring Jun 21, 2025, 11:26 AM UTC
All functionality within mena.airia.ai has been recovered. We're continuing to monitor all environments closely and continue recovery for airia.ai.
- monitoring Jun 21, 2025, 01:33 PM UTC
We are continuing to work with engineering to fully restore functionality within all Airia environments.
- resolved Jun 21, 2025, 05:35 PM UTC
The recovery of all Airia services in all environments is complete. We are continuing to monitor closely.
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