Resolved after 1 hour 24 minutes, affecting mena.airia.ai and prodaus.airia.ai and 1 more, on July 11, 2025.
We've implemented a workaround and agents can be executed in Airia now. We're continuing to monitor the situation.
Affected components
Update timeline
- investigating Jul 11, 2025, 04:54 PM UTC
We are currently investigating an incident reported by our billing provider. Some functionality within Airia is unavailable while we investigate this. This issue impacts all Airia environments and all Airia tenants. We will provide an update shortly.
- monitoring Jul 11, 2025, 05:03 PM UTC
We've implemented a workaround and agents can be executed in Airia now. We're continuing to monitor the situation.
- resolved Jul 11, 2025, 06:18 PM UTC
Issues with our billing provider have been fully resolved.
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