Airia incident

RAG Services Unavailable

Major Resolved View vendor source →

Airia experienced a major incident on October 23, 2025 affecting prodaus.airia.ai, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 10:55 PM UTC
Resolved
Oct 23, 2025, 11:57 PM UTC
Duration
1h 1m
Detected by Pingoru
Oct 23, 2025, 10:55 PM UTC

Affected components

prodaus.airia.ai

Update timeline

  1. investigating Oct 23, 2025, 10:55 PM UTC

    We are investigating an issue impacting RAG operations in this environment.

  2. identified Oct 23, 2025, 11:01 PM UTC

    We've identified the root cause of the issue impacting our RAG / data ingestion services within prodaus.airia.ai. We are working on fixing this issue and will provide an update soon.

  3. resolved Oct 23, 2025, 11:57 PM UTC

    This issue has been resolved.