Airia experienced a major incident on July 11, 2025 affecting mena.airia.ai and prodaus.airia.ai and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
mena.airia.aiprodaus.airia.aieu1.airia.aiairia.ai
Update timeline
- investigating Jul 11, 2025, 04:54 PM UTC
We are currently investigating an incident reported by our billing provider. Some functionality within Airia is unavailable while we investigate this. This issue impacts all Airia environments and all Airia tenants. We will provide an update shortly.
- monitoring Jul 11, 2025, 05:03 PM UTC
We've implemented a workaround and agents can be executed in Airia now. We're continuing to monitor the situation.
- resolved Jul 11, 2025, 06:18 PM UTC
Issues with our billing provider have been fully resolved.