Airbrake incident

Delay in error processing

Resolved after 1 hour 46 minutes, affecting Web App and Notifications, on July 29, 2019.

resolved Jul 29, 2019, 10:01 PM UTC

All systems are back to normal and the backlog of data has been fully processed. Customers impacted by the delay should see errors again in their dashboard. If you have any questions or issues, please contact us at [email protected].

Started
Jul 29, 2019, 08:15 PM UTC
Resolved
Jul 29, 2019, 10:01 PM UTC
Duration
1h 46m
Detected by Pingoru
Jul 29, 2019, 08:15 PM UTC

Affected components

Web AppNotifications

Update timeline

  1. identified Jul 29, 2019, 08:15 PM UTC

    We’re experiencing periodic delays in error processing. Some customers may also experience an empty error dashboard. No error data is being lost and we are actively working to resolve this issue. If you have any questions or issues, please contact us at [email protected].

  2. monitoring Jul 29, 2019, 09:31 PM UTC

    A fix has been implemented and we are monitoring the results. For customers experiencing a delay the back log of errors is currently being processed.

  3. resolved Jul 29, 2019, 10:01 PM UTC

    All systems are back to normal and the backlog of data has been fully processed. Customers impacted by the delay should see errors again in their dashboard. If you have any questions or issues, please contact us at [email protected].

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