Airbrake Outage History
Airbrake is up right nowPingoru has recorded 55 incidents for Airbrake: 4 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 1 | 2 of 720 (0%) |
| July 2026 | 1 | 12 of 744 (2%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 518 (0%) |
Incidents, newest first
Major July 13, 2026 Metric graphs not loading 12h 14m Web App
Started Jul 13, 2026, 03:15 PM UTC· resolved Jul 14, 2026, 03:29 AM UTC
- investigating Jul 14, 2026, 02:34 AM UTC
Our dashboard graphs are currently not loading as expected. We are investigating the root cause and will share an update as soon as we have more information.
- identified Jul 14, 2026, 03:10 AM UTC
We have identified the issue affecting service availability and are working through recovery steps. We are continuing to work on restoring normal operation and will share another update as soon as service is stable.
- resolved Jul 14, 2026, 03:29 AM UTC
The incident has been resolved and metrics are back online. There will be a dip in metric count graphs while the incident was experienced. Error event data was recorded normally and was unaffected. We apologize for the inconvenience. If you have any questions please reach us at [email protected].
Major June 1, 2026 Email notifications 1h 30m Notifications
Started Jun 01, 2026, 02:22 PM UTC· resolved Jun 01, 2026, 03:53 PM UTC
- investigating Jun 01, 2026, 02:22 PM UTC
Airbrake is currently experiencing an issue with email notification delivery. Errors are being processed as normal. We will update this incident as we work to resolve this issue.
- resolved Jun 01, 2026, 03:53 PM UTC
We've resolved an issue with our email notifications. The issue was caused by email asset delivery which we've resolved. We apologize for any inconvenience. Please email support at [email protected] if you have any questions or concerns.
Notice May 6, 2026 Error dashboard loading issues –
Started May 06, 2026, 11:00 AM UTC· resolved May 06, 2026, 11:00 AM UTC
- resolved May 07, 2026, 02:55 AM UTC
A subset of customers experienced an issue where the error dashboard list was not loading properly. This may have resulted in error filtering being faulty or the errors list being blank. The issue was escalated to our techops team which resolved the issue. We apologize for the inconvenience that this has caused. If you have any questions or concerns, please reach us at [email protected].
Major April 19, 2026 Major Outage detected on status page 5m Overall
Started Apr 19, 2026, 10:37 PM UTC· resolved Apr 19, 2026, 10:42 PM UTC
No vendor updates were posted for this incident.
Major July 24, 2025 Dashboard unavailble 16h 46m Web App
Started Jul 24, 2025, 12:38 AM UTC· resolved Jul 24, 2025, 05:24 PM UTC
- investigating Jul 24, 2025, 12:38 AM UTC
We are currently investigating an issue causing individual project dashboard and settings pages to be unavailable. We apologize for the inconvenience. Please email us at [email protected] if you have any questions.
- monitoring Jul 24, 2025, 01:22 AM UTC
The error dashboard and settings pages are available again. We're continuing to monitor and investigate the issue.
- resolved Jul 24, 2025, 05:24 PM UTC
The issue causing intermittent dashboard loading issues has been resolved. If you have any questions, please reach us at [email protected]. We apologize for the inconvenience.
Critical July 13, 2025 Airbrake dashboard unavailable 13h 35m Web App
Started Jul 13, 2025, 02:54 PM UTC· resolved Jul 14, 2025, 04:30 AM UTC
- investigating Jul 13, 2025, 02:54 PM UTC
We are currently investigating an issue causing the login page and dashboard to fail loading due to an error. Please reach out to [email protected] if you have any questions. We apologize for the inconvenience.
- monitoring Jul 13, 2025, 05:03 PM UTC
The web application is back up and account API is no longer experiencing errors. We're continuing to monitor the resolution. Please reach us at [email protected] if you have any questions.
- monitoring Jul 14, 2025, 12:58 AM UTC
The web app is experiencing errors which is preventing users from accessing the error dashboard. This is an issue that resurfaced after being resolved earlier today. We will update this post after further investigation.
- monitoring Jul 14, 2025, 06:05 PM UTC
The web application is back up and account API is no longer experiencing errors. We're continuing to monitor the resolution again. Please reach us at [email protected] if you have any questions.
- resolved Jul 22, 2025, 08:06 PM UTC
This incident has been resolved.
Major June 16, 2025 Dashboard graph availability 4h 52m Web App
Started Jun 16, 2025, 08:48 PM UTC· resolved Jun 17, 2025, 01:41 AM UTC
- investigating Jun 16, 2025, 08:48 PM UTC
We're investigating an issue where the metric graphs for errors are not displaying properly. Please reach out to us at [email protected] if you have any questions. We apologize for the inconvenience. Error monitoring other than metrics is unaffected.
- resolved Jun 17, 2025, 01:41 AM UTC
A resolution has been implemented for the metrics API issues that resulted in error graphs to not be visible on the dashboard. We're continuing to monitor the service. Please let us know if you have any questions at [email protected].
Notice May 27, 2025 Reduced performance in API and error dashboard 6d 7h Web App, Notifier API
Started May 27, 2025, 05:46 PM UTC· resolved Jun 03, 2025, 01:16 AM UTC
- investigating May 27, 2025, 05:46 PM UTC
We have identified an issue affecting a certain subset of customers and are currently working on remediation. We'll keep this issue updated. Please reach out to [email protected] if you have further questions.
- investigating May 29, 2025, 12:24 AM UTC
We have resolved the backend issue where a subset of Airbrake projects' experienced blank error dashboards. The backlog in error events have been processed. Please reach out to [email protected] if you have further questions.
- resolved Jun 03, 2025, 01:16 AM UTC
Update: A subset of customers experienced service disruptions due to an unresponsive backend API instance. This was triggered by a log storage issue that correlated with a surge in error ingestion traffic. We are actively investigating automated solutions to prevent similar occurrences in the future. We apologize for any inconvenience this caused, please reach out with any questions to [email protected].