Resolved after 2 days 1 hour, affecting Notifications, on October 31, 2023.
This issue has been resolved. Our emails have been flowing for the past day and our sign-up page is live again. We apologize for any inconvenience. If you have any questions, please reach us at [email protected].
Affected components
Update timeline
- identified Oct 31, 2023, 10:31 PM UTC
Our alerts notifications have been disabled. Digests and other notification types (like Slack) are unaffected. We are working with our email service provider to reenable our alerts domain and will follow up as there is more information. Reach us at [email protected] if you have any questions.
- identified Nov 01, 2023, 06:47 PM UTC
Our email provider has reenabled our alerts domain. All email notifications should be operational again. We still have our sign-up page disabled to implement an additional verification measure and will close this incident when the new sign-up page is live. If you have any questions, please reach us at [email protected].
- monitoring Nov 01, 2023, 07:04 PM UTC
Updating the status to "monitoring" as alert emails are fixed. We will update the status to "resolved" when the new sign-up page is live.
- resolved Nov 02, 2023, 11:55 PM UTC
This issue has been resolved. Our emails have been flowing for the past day and our sign-up page is live again. We apologize for any inconvenience. If you have any questions, please reach us at [email protected].
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