Airbrake incident

Airbrake dashboard unavailable

Resolved after 13 hours 35 minutes, affecting Web App, on July 13, 2025.

monitoring Jul 14, 2025, 06:05 PM UTC

The web application is back up and account API is no longer experiencing errors. We're continuing to monitor the resolution again. Please reach us at [email protected] if you have any questions.

Started
Jul 13, 2025, 02:54 PM UTC
Resolved
Jul 14, 2025, 04:30 AM UTC
Duration
13h 35m
Detected by Pingoru
Jul 13, 2025, 02:54 PM UTC

Affected components

Web App

Update timeline

  1. investigating Jul 13, 2025, 02:54 PM UTC

    We are currently investigating an issue causing the login page and dashboard to fail loading due to an error. Please reach out to [email protected] if you have any questions. We apologize for the inconvenience.

  2. monitoring Jul 13, 2025, 05:03 PM UTC

    The web application is back up and account API is no longer experiencing errors. We're continuing to monitor the resolution. Please reach us at [email protected] if you have any questions.

  3. monitoring Jul 14, 2025, 12:58 AM UTC

    The web app is experiencing errors which is preventing users from accessing the error dashboard. This is an issue that resurfaced after being resolved earlier today. We will update this post after further investigation.

  4. monitoring Jul 14, 2025, 06:05 PM UTC

    The web application is back up and account API is no longer experiencing errors. We're continuing to monitor the resolution again. Please reach us at [email protected] if you have any questions.

  5. resolved Jul 22, 2025, 08:06 PM UTC

    This incident has been resolved.

Your product runs on more than Airbrake

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →