Airbnb Outage History

We are actively investigating an increased number of 500 errors being served in response to PUT requests made to the Listings API. This issue began today, June 4, at approximately 9:00 UTC and spike between 9:30 and 10:45 UTC. These errors are persisting at a small scale, intermittently. We will provide more updates as they become available. We apologize for the inconvenience.

We had an issue that resulted in delayed processing of calendar and availability updates submitted through the calendar operations endpoint. Affected requests were either accepted successfully but took longer than usual to be reflected, with processing delays of approximately 45 minutes to 2 hours during the peak of the impact or failed altogether. The issue began on June 3, 2026 at approximately 02:00 UTC and was resolved on June 4, 2026 at approximately 05:30 UTC. This issue affected some partners submitting high volumes of calendar updates. Please retry any updates that did not take effect, and reach out to us via the Support Portal if you are still encountering the issue.

We are currently investigating an increased number of 500 Errors and high latency impacting requests to both Standard and LOS Record Calendar API endpoints. This pattern began today, June 2, at approximately 19:00 UTC. We recommend retrying any requests that are not processed successfully (as indicated by delivery of `async_request_failure_notification` webhooks). Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible.

We are actively investigating intermittent 404 errors affecting the /v2/listing_photos endpoint. Some partners may experience failures when uploading, updating, or deleting listing photos. These errors are server-side and do not indicate that your listings or photos have been removed. To verify the actual state of a photo that returned a 404, call GET /v2/listing_photos?listing_id={listing_id} for all photos on a listing, or GET /v2/listing_photos/{photo_id} for a specific photo. Confirm whether the change took effect before retrying. Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible.

We are currently investigating an increased number of 500 Errors impacting mainly the GET /v2/reservations/{confirmation_code} endpoint for some confirmations codes. This started around 19:30 PST. Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible.

We are currently encountering an issue beginning at 05:00pm PST resulting in 500 errors across various endpoint. We will provide more updates as they become available. We apologize for the inconvenience.

We are continuing to investigate this issue.

We are investigating an incident impacting Airbnb and the API. This issue started around Oct 20 12:11 AM PDT and may result in 500 errors across our endpoints and the Airbnb website. We will share more updates as soon as possible.

We are currently investigating an issue that is preventing some partners from creating Support Tickets. For critical issues that require escalation, kindly contact your Airbnb Connectivity Partner Manager. Please see ticket priority guidelines - https://developer.airbnb.com/docs/create-and-manage-support-cases#ticket-priority We are looking into the matter and will update you with the latest information as soon as possible.

We are actively working to resolve an issue affecting access to the Partner Portal, and will post more updates as soon as possible.

We are currently investigating an issue where there is limited access to the Airbnb API Developer Docs. Until the issue is fixed, please try hard refreshing your browser to see if that helps load the content correctly. We'll share more updates as soon as we can.

We are currently experiencing issues affecting various webhook events, which may result in delayed, missed, or duplicated deliveries. The issue is not limited to any specific webhook type and began around 9:05 AM PDT. We will provide more information as it becomes available.

We are currently investigating an issue that begun on 2025-06-30 around 1:00 PM PDT impacting the creation and updating of Seasonal Rule Sets, as well as LOS Records. Further updates will be provided as we progress in resolving this issue.

We are currently investigating an issue that had begun on 2025-06-18, affecting a subset of reservation webhook notifications where the thread_id is not populated in the reservation object. As a result, some webhook notifications may experience delivery delays. Please note that this issue does not impact all reservation webhook notifications but is limited to a small subset. We recommend utilizing the GET reservations API to retrieve the necessary data for your system. Further updates will be provided as we progress in resolving this issue.

We are investigating an incident impacting requests to the listing descriptions API. This issue started around 2025-06-03, 07:00 PDT and may result in listing's page to display the description encoded. We will share more updates as soon as possible.