Airbnb incident

Issue Affecting Listings API

Resolved after 16 hours 30 minutes, on October 14, 2025.

resolved Oct 16, 2025, 05:52 PM UTC

We had an issue with the Listings API when attempting to activate/list listings that resulted in unexpected 400 errors with the following error message: "We couldn't verify your address. Check and update it to continue." The issue began on Oct 14, 2025 at 01:48 UTC and was resolved on Oct 15, 2025 18:00 UTC. This issue only affected a small subset of listings and has been resolved since. Please retry any failed requests and reach out to us via Support Portal if you are still encountering the issue.

Started
Oct 14, 2025, 01:30 AM UTC
Resolved
Oct 14, 2025, 06:00 PM UTC
Duration
16h 30m
Detected by Pingoru
Oct 14, 2025, 01:30 AM UTC

Update timeline

  1. resolved Oct 16, 2025, 05:52 PM UTC

    We had an issue with the Listings API when attempting to activate/list listings that resulted in unexpected 400 errors with the following error message: "We couldn't verify your address. Check and update it to continue." The issue began on Oct 14, 2025 at 01:48 UTC and was resolved on Oct 15, 2025 18:00 UTC. This issue only affected a small subset of listings and has been resolved since. Please retry any failed requests and reach out to us via Support Portal if you are still encountering the issue.

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