Resolved after 12 hours 44 minutes, on May 19, 2026.
We've deployed a fix for this issue and are monitoring its impact. Please retry failed requests in the meantime.
Update timeline
- investigating May 19, 2026, 06:02 AM UTC
We are currently investigating an increased number of 500 Errors impacting mainly the GET /v2/reservations/{confirmation_code} endpoint for some confirmations codes. This started around 19:30 PST. Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible.
- monitoring May 19, 2026, 06:32 AM UTC
We've deployed a fix for this issue and are monitoring its impact. Please retry failed requests in the meantime.
- resolved May 19, 2026, 06:47 PM UTC
This incident has been resolved.
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